Nurse SA’s commitment to maintaining your privacy

Nurse SA’s Privacy Statement has been created because we value our users and recognise their right to keep Personal Information private.

Nurse SA collects Personal Information and Personal Data from Site visitors for the purposes of providing services to our users, and (as described below) for the purposes of better customising our services to you. Any Personal Information and Personal Data collected from you will be used by us in accordance with and as described in this Privacy Statement.

This Privacy Statement has been prepared by Nurse SA. Nurse SA owns and operates the website located at jobs.nursevic.com (“the Site”) across desktop, mobile, tablet and apps and including any subdomains (other than the subdomain “jobs.nursevic.com/learning” which is owned by Nurse SA Learning and which is governed by the privacy policy located at: https://jobs.nursevic.com/learning/privacy).

We may modify this Privacy Statement at any time. You should review this Privacy Statement periodically so that you are updated on any changes. Your continued use of the Site will be deemed as acceptance of this Privacy Statement by you.

Definitions

Where used in this Privacy Statement, the terms “Personal Information”, and “Australian Privacy Principle(s)” have the meaning attributed to those terms in the Privacy Act (Cth) 1988 (“Privacy Act”).

In this Privacy Statement:

  • any reference to “Nurse SA”, “we”, “us” and “our” includes a reference to Nurse SA Limited and each of Nurse SA’s related bodies corporate (as that term is defined in the Corporations Act 2001 (Cth)).
  • “Advertiser” refers to individuals or entities that post job ads on our Site or use other products to source potential Candidates for job vacancies;
  • “Candidates” refers to users of the Site and “Registered Users” refers to Candidates who register on the Site;
  • Candidates, Advertisers and users who otherwise subscribe for Nurse SA products, services or information offered via the Site are referred to generically in this Statement as “visitors”, “users” or “you”, unless the context provides that only Candidates, Registered Users or Advertisers are being referred to;
  • “GDPR” means the European General Data Protection Regulation, Regulation (EU)2016/679 and including the UK GDPR;
  • “Personal Data” has the meaning attributed to that term in the GDPR;
  • “Talent Search” refers to a Nurse SA product which allows Advertisers to search, refine and connect with Candidates who maintain a Nurse SA Profile and have a privacy setting of Standard or Limited; and
  • “Talent Search Connection Method” means a method by which an Advertiser using Talent Search is able to contact a candidate by sending a Candidate a copy of a job opportunity for which the Advertiser is recruiting, (by using the “send job” function), or sending a Candidate a customised email about a job opportunity, (by using the “message” function). Advertisers who use either of these functions do not, by using those functions, receive access to any Candidate’s Personal Information.

Collecting information on Nurse SA visitors

Nurse SA collects information on users on the Site and the websites and apps of our related entities (“Related Sites”), including information you provide to us directly and information we collect automatically through use of software (including cookies, tags, applets, scripts and other similar technologies (referred collectively to as “cookies” below)) that is part of or placed on your browser or on your mobile device. We use this information for a variety of purposes, including to customise and improve your experience of our services (e.g. by remembering your details if you have selected the ‘Auto Login’ option on one of our apps), to analyse, develop and test our services, to make business decisions, to assist with online payments, and to report to our advertisers and business partners on results achieved through our services.

This information may be received from or shared with Nurse SA’s related entities and Nurse SA partners. This is done for the purpose of providing you with the best and most efficient career management and recruitment services and to tailor the advertisements you see on the Site, Related Sites and other third party websites and apps.

IP Addresses

Nurse SA’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site, including the monitoring of the location of our users.

Cookies

Nurse SA uses cookies to provide Candidates with a better browsing experience. These cookies collect details such as preferences and click activity for measurement and for features such as remembering your details for ‘Auto Login’ (provided you have chosen this option), and remembering your search criteria for the ‘My Last Search’ function.

Nurse SA uses cookies in respect of Advertisers to assist Nurse SA in improving website performance, making business decisions, aiding in error reporting, aiding online payments and testing new functionality. These cookies collect details such as preferences and click activity for measurement and for features such as remembering your details for ‘Auto Login’ (provided you have chosen this option).

Advertising

Nurse SA also uses cookies to tailor advertisements from Nurse SA, our related entities, our business partners and Advertisers that appear on the Site, Related Sites or other third party websites and apps (“Advertising Locations”) to your interests, actions and behaviour on those Advertising Locations (which may be collected through the use of cookies on those Advertising Locations), your Nurse SA Profile and/or information provided as a registered user on the Advertising Locations. Advertisements may be targeted to Candidates, Hirers, or other types of visitors to those Advertising Locations.

For example:

  • for Candidates, we may target users that have searched for a nursing job on Nurse SA, with advertising for nursing jobs for a specific Advertiser, to be run while on Site or off Site; and
  • for Hirers, we may target users that visited the Nurse SA Advertiser Centre that are not registered Nurse SA Advertisers, with advertising encouraging them to register an Advertiser Account with Nurse SA.

You can limit the use of your information for purposes of targeted display advertising by updating your browser settings to block cookies or by updating the advertising settings in the system settings of your mobile device (see “Your Preferences” below). Even if you apply to opt-out of the use of information of advertisement targeting, we will still use the information we are able to collect for other purposes as set out in this Privacy Statement, and you may still see contextual advertising that is tailored according to other content on the pages you visit.

Your Preferences

If you do not wish to have cookies active whilst you browse the Site you may be able to “opt out” by modifying the privacy options in your browser. However, doing so will prevent access to some areas of the Site and limit your use of some of the Nurse SA services.

In addition to the above, where users access the Nurse SA mobile applications (“Nurse SA Apps”) we use third party software development kits (SDK’s) and services which collect information relating to your use of the Nurse SA Apps, including tracking of app installs and re-engagement. This information is used to tailor and measure advertisements to install and/or use the Nurse SA Apps which appear on third party sites/apps and are targeted towards users’ usage preferences.

If you want to opt-out from the collection and usage of information for advertisement targeting you can do so by disabling tracking permission for the Nurse SA app (Settings > Privacy > Tracking) on your iOS version 14.5+ device, by enabling “Limit Ad Tracking” (Settings > Privacy > Tracking) on your iOS device older than version 14.5 or by enabling the “Opting out of interest-based ads” option (Settings > Privacy > Tracking) on your Android device. By opting out from ad targeting Nurse SA and its third party providers will not use the collected information to target ads to you, however the information collected may continue to be used by Nurse SA for, amongst other things, estimation of user numbers, advertising fraud detection and debugging.

Third Party Measurement

In order to better understand our users, Nurse SA utilises third party measurement companies to assess Site and mobile Site traffic. A cookie is used to collect the following information on the usage of the Site:

  • The number of page views (or page impressions) that occur on the Site;
  • The number of unique visitors to the Site;
  • How long these unique visitors (on average) spend on the Site when they do visit; and
  • Common entry and exit points into the Site.

For Nurse SA visitors that are not Registered Users, this aggregated information is collated and provided to Nurse SA to assist in analysing the usage of the Site. For Registered Users, this information is connected across different sessions on various devices and platforms to provide a more accurate total of the number of users prior to aggregation. This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet websites.

Collecting information on Registered Users

As part of registering with Nurse SA, we collect Personal Information about Registered Users in order for Registered Users to take full advantage of Nurse SA’s services. To do this it will be necessary for Registered Users to provide additional information to Nurse SA, which is accurate, up-to-date and complete. It is a Registered User’s choice to provide us with their personal information. However, if a Registered User chooses not to provide us with the necessary personal information, we may not be able to provide them with some or all of Nurse SA’s services.

Registration

Becoming a Registered User allows you to take advantage of more of the tools, services and resources that may assist you in finding a job. To become a Registered User you will need to submit some Personal Information such as your name and email address. You may access your information at any time by clicking ‘Settings’ on ‘the Site’. Nurse SA may also use this information in order to customise the service we provide to you. For example, Nurse SA may use this information to create a Nurse SA Profile that you may choose to use in the future. However, we will never activate this Nurse SA Profile (or any other service) without your express consent.

Other information Nurse SA may collect

Nurse SA may also collect and use information about your job seeking needs, characteristics and priorities by collecting and analysing data about how you use, or interact with, the products and services offered on the Site (including, by way of example, usage patterns around how regularly you update your profile or how often you submit job applications). Nurse SA may use this information, including through automated processes applying algorithms, for the purposes set out in this Privacy Statement, including without limitation to better tailor Nurse SA’s offerings to your job seeking needs and to provide more targeted services to Advertisers and to Candidates including to allow more targeted job opportunities to be surfaced to Candidates and to create ‘signals’ to advertisers that you may be more or less approachable for job opportunities (Approachability Signal).

JobAlerts

JobAlerts is an optional service available to Registered Users. Nurse SA requests that Registered Users provide their email address, and information relating to their employment preferences, so that Nurse SA can notify Registered Users via email of jobs within their specified criteria. Registered Users can modify or delete their JobAlerts preferences (or their JobAlerts account) at any time by going to the ‘Saved Searches’ area of the Site.

Users of the Site may also subscribe to JobAlerts without creating a Nurse SA Profile and becoming a Registered User by electing to do so when searching for jobs on the Site. If you choose to subscribe to JobAlerts in this manner, any Personal Information you provide us when creating your JobAlerts subscription will be stored and used by Nurse SA in the same manner as if you were a Registered User. You will be able to unsubscribe from JobAlerts subscriptions at any point in time by clicking on the unsubscribe link within the email. In order to best utilise Nurse SA’s services, we recommend creating a Nurse SA Profile (see below).

Storing resumes

Registered Users may elect to store up to 10 resumes in their ‘Profile’ area, and use those resumes when applying for a job and to supplement their Nurse SA Profile. Deleting a resume from the ‘Profile’ area will mean it is no longer accessible to the Registered User. Deleted records may still be stored by Nurse SA in testing or backup systems for a period of time.

Where resumes are held in testing environments, these are held in closed and secure environments and information is only used for the purpose of internal software testing. Information held in backup systems is only held for the purposes of backing up systems in the event of a data loss.

If you choose a stored resume as your default resume Nurse SA may use an algorithm that uses that resume, along with other factors, to calculate how you may rate against other candidates in relation to job opportunities that are surfaced to you following a job search or otherwise through Nurse SA products. This assessment may be shown to you when you are viewing a job ad and may also be shown to advertisers as an indication of Nurse SA’s assessment of your suitability to a position that an advertiser is trying to fill.

Nurse SA Profile

A Nurse SA Profile can include a resume, employment and educational history, contact details, minimum salary expectations, and preferred job classifications and locations. You can edit your Nurse SA Profile at any time.

Advertisers are able to search Nurse SA’s Profile database to find and contact relevant candidates. Upon registration, all Registered Users will be asked to create a personal Nurse SA Profile (‘Nurse SA Profile’) by providing some key information and selecting one of the privacy settings outlined below. Candidates without Nurse SA Profiles will also be required to create a Nurse SA Profile when they first apply for a job on the Site. Registered Users can elect how much of their Nurse SA Profile they wish to share with Advertisers in the following ways:

In circumstances where Advertisers are searching to find and contact potential candidates, Registered users can elect one of the following privacy settings:

Standard

If you elect a “Standard” privacy setting for your Nurse SA Profile, then:

  • except for your resume and contact details, your Nurse SA Profile can be seen by Advertisers searching the Talent Search database;
  • if an Advertiser wishes to purchase access to your Nurse SA Profile, your full Nurse SA Profile including your resume and contact details will be emailed immediately to the relevant Advertiser;
  • an Advertiser may contact you via a Talent Search Connection Method;
  • if you choose to follow a company within the Company Reviews section of the Site, your Nurse SA Profile, except for your resume and contact details, may be made available to that company; and
  • Nurse SA may parse information from your CV to populate your Nurse SA Profile.

Limited

If you elect a “Limited” privacy setting for your Nurse SA Profile, then:

  • except for your resume and contact details, your Nurse SA Profile can be seen by Advertisers searching the Talent Search database (but Advertisers cannot purchase your resume and contact details);
  • an Advertiser may contact you via a Talent Search Connection Method; and
  • if you choose to follow a company within the Company Reviews section of the Site, your Nurse SA Profile, except for your resume and contact details, may be made available to that company.

Hidden

If you elect a “Hidden” privacy setting for your Nurse SA Profile, then your Nurse SA Profile is completely hidden (thereby preventing Advertisers from viewing your Nurse SA Profile).All information provided by you when creating a Nurse SA Profile (including your name, resume, email address, telephone numbers, employment and educational history) may be used by Nurse SA for the purpose of improving placement opportunities for you or for tailoring specific products to you.

In circumstances where applying for a job opportunity requires some or all of your profile to be sent to the Advertiser, Registered Users are able to amend their Nurse SA Profile prior to applying.

Registered Users can modify their resume at any time, or modify the privacy options in relation to their Nurse SA Profile at any time, by going to the Profile area of the Site.

To delete your Nurse SA Profile you will need to delete your entire account with Nurse SA. Nurse SA reserves the right to disable a Nurse SA Profile at its sole discretion (for example if information is found or believed to be untrue or being stored for improper purposes).

Sharing your Nurse SA Profile

Nurse SA are currently trialling the ability for you to share a summary version of your Nurse SA Profile via a shareable link (Shared Profile). Once logged into their Nurse SA Profile, candidates can elect to share their Shared Profile by copying and using a shareable link to their Nurse SA Profile. The link can be used by candidates to help you stand out and to share information about yourself, including sharing the link by email, posting online or including it in resumes and cover letters.

You understand that anyone with the link to your Shared Profile:

  • will be able to see the information from your Nurse SA Profile listed below; and
  • will be able to reshare and reuse that link.

You may turn OFF the ability for people to access your Shared Profile in the Profile Visibility settings of your Nurse SA Profile at any time. Whilst sharing your Nurse SA Profile is turned ON, those with the link to your Shared Profile will continue to be able to view and share the information about you as set out below. However, your Shared Profile is not otherwise searchable by the public.

Your Shared Profile will include your:

  • name;
  • personal summary;
  • career history;
  • education;
  • licences and certifications (including your COVID-19 vaccination status); and
  • skills and languages.

When you share your Shared Profile, you will not be sharing your:

  • Contact information, such as:
    1. Email;
    2. Phone number; and
    3. Live in location
  • ‘About your next role’ information, such as:
    1. Availability, right to work and approachability status; and
    2. Preferred work type, location, classification and salary expectation
  • Resume.

Your Shared Profile is a live document. If you make changes to your Nurse SA Profile, those changes will be reflected in your Shared Profile in real time.

Only hirers or candidates registered with Nurse SA can view your Shared Profile.

This trial is available to a limited number of candidates only at this stage.

Online Applications

Making an online application to a job advertisement on Nurse SA is a free and optional service that requires Candidates to complete mandatory fields (for example first name, last name, telephone number and email) so that the Advertiser can identify and contact the applicant. When first applying for a job, Candidates who do not have a Nurse SA Profile will also be required to create a Nurse SA Profile based on the information contained in their application – you may subsequently edit your Nurse SA Profile here. Registered Users will also have the option of easily attaching a saved resume. When you apply for a job advertisement on the Site, applications, including attachments and cover letters, are:

  • forwarded directly on to the Advertiser and/or its nominated representative; or
  • stored in the Nurse SA Advertiser Centre on behalf of the Advertiser. The Nurse SA Advertiser Centre allows Advertisers to easily and effectively manage their recruitment process via one central facility made available by Nurse SA.

Nurse SA will also retain this information in order to customise the service we provide to Candidates.

Some advertisers may also require you to answer a list of questions selected by that Advertiser as part of your online application. By answering the Application questions you acknowledge that Nurse SA will provide your answers to that Advertiser and may use your answers to populate your Nurse SA Profile and enable Advertisers to surface that information when using Talent Search. Nurse SA may also use your answers to improve our products, including through improving our search and matching capabilities.

By applying to a position advertised on Nurse SA you are requesting that Nurse SA pass the information you provide to the relevant Advertiser and/or their nominated representative. Any questions you have relating to a position advertised on Nurse SA, your online application and/or the status of your application should be directed directly to the Advertiser or their nominated agent, not Nurse SA. Nurse SA reserves the right to disable or delete a saved resume or cover letter at its discretion.

Advertisers are required by Nurse SA to comply with all applicable laws, including relevant obligations relating to the use and disclosure of Personal Information that are outlined in the Privacy Act and any other relevant laws, including those governing health information. The use of your information (personal or otherwise) by these Advertisers is not within the control of Nurse SA and we cannot accept responsibility for the conduct of these companies.

Candidates have the right to directly contact Advertisers to request access to or the deletion of any Personal Information that you have sent as part of an application or that has been provided to them as part of a Nurse SA Profile.

In some circumstances, sending your Nurse SA Profile with an application will be required.

In order to apply for some job opportunities, some or all of your Nurse SA Profile will be required to be shared with the Advertiser.

When this is required, notwithstanding the privacy setting chosen by you when creating your Nurse SA Profile (whether it be Standard, Limited or Hidden as set out above), both your online application and some or all of your Nurse SA Profile (which can include information submitted by you in connection with your employment, educational history, contact details, minimum salary expectations, vaccination status and preferred job classifications and locations) will be shared with the Advertiser.

Nurse SA will notify you when your Nurse SA Profile will be part of your application. Nurse SA will also specify which parts of your Nurse SA Profile will be sent to the Advertiser with your application.

You can edit your Nurse SA Profile here at any time and prior to submitting your application.

Advertisers

Nurse SA collects the company name, business address and billing address of Advertisers. It also collects the name, email address and phone number of a primary contact (also referred to on the Site as the ‘administrator’). Advertisers can choose to add additional users to their account, in which case Nurse SA will collect the name and email address of those other users. In addition, Nurse SA may collect a mobile phone number for each Advertiser user which will be used by Nurse SA to occasionally send a text message to verify the user and help keep the Advertisers’ account secure.

Advertisers can change the company name or billing address by emailing accounts@nursesa.com and can change any other details by emailing customerservice@nursesa.com. To change the mobile number used to verify an Advertiser user account, please review the Help Page. Nurse SA uses these details to manage your account and help keep your account secure, including sending Advertisers applications of Candidates, contacting Advertisers if there is an issue with their job ad and organising payment and invoicing of the account.

Investor Information

Users may also subscribe on Site to receive investor information about and from Nurse SA. In order to send you such information, Nurse SA collects the first and last name of such users, the company for which they work (if this information is provided to Nurse SA) and an email address.

Communications to and from Nurse SA

Nurse SA may also provide you with selected information about job placement and career-related topics in email communications including in our email newsletter. Nurse SA may also contact Advertisers by SMS text messaging to provide information in relation to your account or posted job ads.

From time to time Nurse SA may also contact you by telephone. You agree that Nurse SA may contact you about products and services purchased or used by you, and to offer additional products and services.

Registered Users may ‘opt-out’ of receiving promotional emails from Nurse SA in the ‘Settings’ area of the Site, otherwise Users may opt out by clicking ‘unsubscribe’ in the footer of an email received. Advertisers may opt out of receiving any SMS text messages from Nurse SA by replying STOP to those SMS text messages. Nurse SA will continue to send you non-promotional emails (and where applicable text messages) concerning the management and security of your Nurse SA account.

When we speak to you over the phone we may record the calls for training, verification and quality assurance purposes. Any Personal Information collected on those calls is used in accordance with this Privacy Statement.

Research

Nurse SA may invite you to participate in market or other research from time to time. This includes research about our current or potential products and services, the overall employment market and/or specific segments of the employment market (“Research”). You may opt out of receiving Research invitations at any time.

Contractors and Partners

Nurse SA may also disclose your Personal Information to Nurse SA’s service providers, contractors and partners from time to time but only for the purpose of:

  • assisting us to deliver the products and services we offer to you
  • enabling you to access the products or services they offer, or
  • conducting Research

Where you have consented to us doing so, we’ll pass the information provided to us to a contractor or partner, and in some circumstances, we may also receive information back from them about you (for example, where via our website you are referred to and enrol in a course operated by a third party, then your progress through your chosen course may be shared with Nurse SA).

Third parties with whom we share your Personal Information are asked by Nurse SA to comply with all relevant obligations relating to the use and disclosure of Personal Information that are outlined in the Privacy Act and any other applicable laws. Where you are asked by a third party to provide your information directly to them (for example, following a referral from Nurse SA), the use of your information (personal or otherwise) by these parties’ partners will be governed by their own privacy policies and is not within the control of Nurse SA and we cannot accept responsibility for the conduct of these entities.

Related Bodies Corporate

Nurse SA may also disclose your Personal Information to Nurse SA’s related bodies corporate from time to time but only for the purpose of assisting Nurse SA and its related bodies corporate to provide and improve the products and services offered to job search Candidates, Advertisers and other users of each of their websites and products including (but not limited to):

  • data enhancement and parsing to facilitate product functionality and service quality;
  • product development to respond to market changes and customer needs and requests;
  • development and improvement of algorithms servicing product functionality (e.g. Search recommendations);
  • IT security measures for the benefit of protecting customer data;
  • data aggregation to support customer experiences, support services, and data analytics; and
  • ensuring the proper and more efficient working of the IT systems and services.

If you are a visitor to the Site and/or signed in to your Nurse SA Profile on the Site and visit one of our Related Sites, we may track or monitor your behaviour on that site to enable Nurse SA and its related bodies corporate to improve and tailor the products and services offered to you including providing you with relevant content based on your online activity.

Nurse SA may also receive Personal Information from Nurse SA’s related bodies corporate from time to time in accordance with the privacy policy of those related bodies corporate and/or the Privacy Act or other relevant law (as applicable).

Storage & Security of Personal Information

Nurse SA takes all reasonable steps to ensure the security of our system and to protect your information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Nurse SA allows you to access your information in your account at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers, either in Australia or overseas (including the United States of America), that are protected in controlled facilities.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by Nurse SA. Except in the case of breaches of our obligations under the Privacy Act or other applicable laws to protect your Personal Information, Nurse SA will not be held responsible for events arising from unauthorised access of your Personal Information.

In the event of a data breach, Nurse SA is committed to complying in all respects with the requirements of all Australian Privacy Laws and where required, the provisions of the GDPR. You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user, or any other breach of security relating to your account.

Access to Your Information

Unless you become a Registered User, subscribe to JobAlerts and/or submit a job application online, or become an Advertiser, Nurse SA does not collect information that identifies you personally. If you become a Registered User, you are able to change or update your Profile at any time by logging in to the ‘Profile’ area of the Site. Users who are JobAlerts subscribers but not Registered Users do not have access to this additional functionality, however you are able to unsubscribe from JobAlerts. In addition, any user is able to at any time request that Nurse SA deletes any Personal Information held by us in your account by accessing the Site, logging in to your account and accessing the ‘Settings’ section.

Candidates who have applied for any position on the Site should be aware that the Advertiser to whom their application is sent may also be holding their Personal Information and should you wish to access or delete that information you should request to do so directly from those Advertisers.

COVID-19 Vaccination Status

A Candidate may decide to provide Nurse SA with health information (particularly COVID-19 vaccination information). Nurse SA will only collect information in relation to your COVID-19 vaccination status where you: (a) consent to provide responses to questions asked by an Advertiser as part of your online application to a job advertisement through Nurse SA (Vaccination Status Questions); (b) have provided your consent to Certsy (Certsy Pty Ltd) to share such information with Nurse SA; or (c) have voluntarily added the information to your Nurse SA Profile. We will only provide your responses to Vaccination Status Questions to Advertisers when directly requested to do so by Advertisers as part of facilitating their recruitment process.

Health information, including information about your COVID-19 vaccination status, is sensitive information under the Privacy Act and as such, Nurse SA takes all reasonable steps to ensure that this information is protected from misuse, interference, loss, unauthorised access, modification or disclosure and to ensure that this information is stored securely. Health information may also be subject to other laws relating to this type of information. This Privacy Statement outlines how Nurse SA manages health information as required by the Health Records Act 2001 (Victoria) and any other relevant health information legislation. For the avoidance of doubt, all references to ‘Personal Information’ in this Statement include a reference to health information.

Information you choose to share with Nurse SA may be considered sensitive (e.g. your COVID-19 vaccination status, which is your health information). If you decide to display your vaccination information on your Nurse SA Profile, the information may be viewed by anyone who has access to your Nurse SA Profile. While Nurse SA expressly requires that people accessing their websites comply with all applicable laws (including privacy laws and laws governing health information), Nurse SA is unable to control how such people use your information. If you have any concerns, you can elect to not state your vaccination status in response to Vaccination Status Questions and you do not have to include the information in your Nurse SA Profile. You are able to remove information from your Nurse SA Profile at any time.

Nurse SA will take all reasonable steps to destroy or de-identify information we hold about your COVID-19 vaccination status when it is no longer required. You may access and request correction if the information in relation to your COVID-19 vaccination status is inaccurate or has changed by contacting Nurse SA – see the contact us section below.

Data retention

We retain information you provide to us and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to you and specifically until such time as you request us to delete your Personal Information and Personal Data. However, if you have used your Nurse SA account to apply for roles and therefore provided your Personal Information and Personal Data to Advertisers via applications, you would need to reach out to Advertisers directly to have your information deleted.

Data Transfers

By using Nurse SA’s services and sharing information with Nurse SA or Advertisers, you consent to your personal information (including health information) being transferred between all Australian states and territories, and outside Australia, as required.

Sometimes, we transfer or disclose information to third parties including to persons and businesses outside Australia including in New Zealand, United States of America, Ireland and India. These transfers are made in order to assist us to provide you with the products and services, and/or to improve the products and services we offer you. Where we transfer information to persons outside Australia we take reasonable steps to ensure that the recipients of such information do not breach the Australian Privacy Principles (and where appropriate the GDPR) and other applicable laws in relation to that information by entering into binding contractual arrangements with such third parties

Feedback and Complaints about privacy and the Nurse SA website

Nurse SA welcomes ideas and feedback about all aspects of the Site. Nurse SA stores feedback that users send to us. This feedback may be used to administer and refine the service we provide and may be shared with Nurse SA partners either in aggregate form or with specific identifying characteristics removed.

If you have any complaints about our dealings with your Personal Information including any breaches by us of any Australian Privacy Principles (or other relevant legislation) or any questions regarding this Privacy Statement you are able to submit that complaint or query by contacting us at privacy@jobs.nursevic.com or by telephone or post using the methods detailed in the “Contact Us” paragraph below.

Any complaints received by us will be referred to our compliance team for prompt investigation and a written response will be provided to you as soon as possible.

Should you not be satisfied with the resolution of any complaints made you are able to seek further redress through the Office of the Australian Information Commissioner (see http://www.oaic.gov.au/ for further information).

Contact Us

If you have any feedback or questions about this Privacy Statement, the practices of this Site, or your dealings with Nurse SA, you can contact us in the following ways:

  • Email: support@nursesa.com
  • Post: User Help Desk Nurse SA 328 Queensberry Street, North Melbourne VIC 3051 Australia

Provision of Copy of Privacy Statement

If you require a hard copy of this Privacy Statement or a copy in some other format to suit your particular needs please contact us using any of the methods detailed in the “Contact Us” paragraph above, and we will arrange for a suitable copy to be provided to you.

European Economic Area and United Kingdom

If you are based in the European Economic Area (“EEA”) or the United Kingdom, then in addition to what is set out above, the following applies to you in accordance with the GDPR.

Nurse SA is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Statement Nurse SA is able to process your Personal Data in accordance with this Privacy Statement. Our Contact details are set out in the “Contact Us” paragraph above.

In providing its services to you, Nurse SA may make use of a number of automated processes using your Personal Data and your activity on our Site as tracked by us, in order to provide more tailored and relevant services to you such as providing recommended job opportunities to you through email communication, and on the Site or within our Apps.

Nurse SA may also use such data in automated processes aimed at providing more tailored and relevant services to Advertisers, such as:

  • an approachability signal which indicates to Advertisers the likelihood of you being approachable or amenable to being approached about a particular job opportunity; and
  • recommending questions that an Advertiser may require